Steven Berlin writes about saving email by better organizing it. All I want is two things: faster search in Outlook (why does it take minutes to scan my 500Mb mail file? Weren't computers supposed to be fast) and rules to categorize my mail a day after I receive mail, so that my inbox contains the most recent entries from which I can work. Then after I have replied, Outlook can move the mails to the correct folder.
My method is to take the utmost trouble to find the right thing to say. And then say it with the utmost levity.